Gift Card

The Pavilion offers a gift card system that is both up-to-date and user-friendly to all our valued customers. Gift cards are available in any denomination between R50 and R3500. They are administered by Standard Bank and MasterCard, therefore an expiry date does apply. Terms and conditions apply.

The gift cards have a signature panel to compare with the slip. For security reasons we request that customers sign their cards on receipt. If the gift card is lost or stolen please report this to our Information Desk or to our Support Desk, whose numbers can be found on the back of the card.

Should you wish to find out the balance on your card, you may visit our Information Desk, call the Support Desk and quote your card number or use the IVR line and your details will be read back to you. Standard cellphone rates will apply.

Prior to purchase and/or usage please enquire about the extent to which your Gift Card can be used. If it is the tenant's policy not to allow gift cards to be used for payment on accounts, deposits or on any other transactions, please enquire about these transactions beforehand, as Centre Management has no direct control over individual company/tenant practices.

Should you have any queries on our Gift Cards, please contact Centre Management.

Why do we ask for your name and ID?
  • The purchase of the Mastercard Gift Card is considered a financial transaction in terms of the Financial Intelligence Center Act of 2001 (FICA)
  • FICA was enacted to combat money laundering
  • We are obligated by law to obtain information from you in order for us to successfully complete the gift card purchase process
  • Your compliance to FICA is a legal requirement and can be seen as assisting in the combating of crime
  • By providing us with this information you are allowing the Pavilion and its management to fulfill its requirements in terms of FICA legislation
What is required?
  • In the case of an individual we require your full names and your valid South African ID/Driver's License or passport.
What will we do with your personal details?
  • Your personal details will not be disclosed to any third party unless required in terms of FICA legislation
What if I am not willing to provide these details?
  • Unfortunately we will not be able to sell you a Gift Card

Trading Hours

Monday - Sunday
09h00 - 19h00
Public Holidays
09h00 - 19h00
*Banking times differ please contact your specific branch to enquire.

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